Frequently
Asked Questions:
1.
What is Academic Software?
Academic Software
is fully functional software that's intended for students, faculty and staff
of bona fide educational institutions.
2. Who can purchase
Academic Software?
Students, faculty
and staff of bona fide educational institutions, please click the Academic
Eligibiltiy section to see if you qualify
3. What's the
difference between Academic Software and Commercial Software?
The main difference
is that the Academic versions cannot be used for commercial purposes. These programs
are functionally identical to the commercial versions. As a qualified educational
customer, you are eligible to purchase software at academic discounts.
4. Are your software
legal, licensed software?
Yes. We are an authorized
educational dealer for the products listed on our website. Once you register
your software, you will be in full compliance with software copyright regulations.
4. If I order
today, how soon will I get my order?
Most of our products
are in stock, there are some cases where we need to back order or special order
an item, if this occurs you will receive an email stating it's on back order.
Out of stock items will be shipped as soon as they are available.
5 .I placed an
order but still haven't received my order, what do I do?
Please email us
at CustomerCare@SoftwareDreamer.com and
we will update you on the status of your order.
6. Why do you
only accept credit card payments through PayPal?
We use PayPal as
our credit card processor because it protects the consumer and SoftwareDreamer.com
against fraud. Paypal is also the fastest pay method so you can received your
order faster.
7. Do you accept
other forms of payment such as money order or check?
Yes we do, please
email Sales@SoftwareDreamer.com if
you would like to pay via these methods.
8. Do you charge
any kind of sales tax?
We charge an 8.25%
sales tax for residents of California only.
9. Do you have
a retail store where I can pick up the products you're selling?
SoftwareDreamer.com
is an online store only.
10. Where can
you ship?
We ship to the entire
United States and Canada, we don't ship to other countries at this time.
11 .Do you carry
other products not listed on your website?
Yes we do. Although
our goal is to carry the top products in each category we can supply most Academic/Commercial
software. Feel free to contact us with your inquiries.
12. Do you offer
Software Licensing?
Yes you can contact our
Sales Team to receive a quote.
13. How long
has Softwaredreamer.com been in business?
Softwaredreamer.com
has been supporting the Educational community since 2000.
14. Why should
I buy from Softwaredreamer.com?
We offer competitive
prices and excellent service to our customers.
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